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SMS/ Text messaging Privacy Policy

Last Updated 10/16/2026

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BrightHouse Law Group DBA Higbee & Associates (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our SMS/text messaging program. This Privacy Policy explains how we collect, use, and protect information related to our SMS communications.

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1. Scope of This Policy

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This Privacy Policy applies solely to information collected through our SMS/text messaging program. It supplements our general website Privacy Policy and applies only to SMS communications.

Your participation in our SMS program is also governed by our SMS/Text Messaging Terms of Service, which can be found here: https://www.brighthouse.law/sms-text-messaging-privacy-policy

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2. Information We Collect

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When you opt in to receive SMS messages from us, we may collect the following information:

  • Your mobile phone number

  • Opt-in and opt-out consent records

  • Message interaction data (e.g., delivery confirmations, STOP or HELP requests)

  • Date, time, and source of opt-in

Your phone number is provided voluntarily for messaging purposes.

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3. How We Use Your Information

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We use the information collected through our SMS program to:

  • Send appointment reminders, case updates, and account-related messages

  • Respond to your inquiries and support requests

  • Process opt-out and HELP requests

  • Maintain compliance with legal and regulatory requirements

  • Improve the reliability and effectiveness of our messaging program

 

We do not use your phone number for unrelated purposes.

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4. Help and Support

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If you need assistance with our SMS program, you may reply HELP to any message to receive help information.

You may also contact us directly at:

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Message and data rates may apply.

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5. Opt-Out and Your Choices

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You may opt out of receiving SMS messages at any time by replying:

STOP, END, CANCEL, UNSUBSCRIBE, or QUIT

Once you opt out, you will receive a confirmation message. Opt-out requests may take up to ten (10) business days to process. After processing is complete, you will no longer receive SMS messages unless you opt in again.

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6. Sharing of Information

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We do not sell, rent, or trade your mobile phone number.

Your phone number may be shared only with our SMS service provider(s) and related vendors solely for the purpose of delivering text messages and maintaining compliance.

Your phone number will not be shared with third parties for their marketing or promotional purposes.

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7. Data Security

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We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse. However, no system can be guaranteed to be 100% secure.

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8. Carrier and Delivery Disclaimer

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Message delivery depends on carrier availability and network conditions. We are not responsible for delayed, undelivered, or misdirected messages due to carrier or technical issues.

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9. Changes to This Privacy Policy

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We may update this SMS/Text Messaging Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued participation in the SMS program constitutes acceptance of the updated policy.

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10. Contact Us

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If you have questions about this SMS/Text Messaging Privacy Policy or our privacy practices, please contact:

BrightHouse Law Group DBA Higbee & Associates
Phone: (800) 773-9891
Email: info@brighthouse.law

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© 2026 Brighthouse Law Group

This website contains attorney advertising. The information provided is for general informational purposes only and does not constitute legal advice tailored to your individual circumstances. Visiting this website, contacting the firm, or submitting information through an online form does not, by itself, establish an attorney-client relationship. An attorney-client relationship is established only when the firm has agreed to provide legal representation in accordance with its applicable engagement procedures and governing law. Until representation has been established, visitors should not assume that the firm is representing them, monitoring legal deadlines, or taking action on their behalf. ​ Statistics regarding clients served, success rates, and years maintaining an A+ rating with the Better Business Bureau may include historical data from the firm's operations under The Law Firm of Higbee & Associates. Testimonials and reports of past results do not guarantee, warrant, or predict the outcome of any legal matter. Results depend on the unique facts and circumstances of each case. Unless otherwise identified as actual clients or attorneys, photographs appearing on this website are illustrative.  BrightHouse Law Group is a DBA of The National Law Firm Higbee & Associates. The firm has attorneys licensed to practice law in jurisdictions throughout the United States. Legal services offered through BrightHouse Law Group are limited to the states and jurisdictions in which those services are available and the firm is authorized to provide them. Not all services are available in every state.  Telephone calls to Brighthouse Law Group may be recorded for training and quality control purposes, subject to applicable law. 

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